Just like any other aspect of academic activity, to be successful, community innovation and impact thrives best on a strategic vision that it is supported by apt organizational policies and infrastructure, as well as being adequately resourced, incentivised and rewarded. There is cause 10 for concern when an academic pursuit is said to be valued but does not actually benefit from material institutional support. In such cases, it is reasonable to assume that there is a gap between a university’s vision and the implementation of their community innovation and impact strategy.